Guides and support for buying, bidding, agreements, and delivery.
Create an account, verify your ID, then click "Place Bid" on any auction listing. Enter an amount at or above the minimum bid and confirm. Your bid is immediately registered.
The minimum bid is set by the seller and shown clearly on the listing. Each subsequent bid must exceed the current highest bid.
Yes. All bids are binding and cannot be retracted once confirmed. Only bid if you intend to complete the purchase.
Each auction has a visible countdown timer. The listing page shows the exact end date and time. The highest bidder at expiry wins.
Click "Buy Now" on any fixed-price listing. Enter your delivery details, confirm the order, and a purchase agreement is automatically generated for you to sign.
The Buy Now price is fixed. For price questions, contact us before purchasing.
A legally binding document that records the terms of your vehicle purchase — price, buyer details, vehicle information, and signatures.
Go to My Dashboard → Purchases, click the agreement, review the details, and click "Sign Agreement". Type your full name to apply your digital signature.
Agreements expire after 48 hours. If you miss the deadline, contact us to reactivate your order.
After signing your agreement, download your invoice. It contains our routing and account number along with a unique reference number. Transfer the exact amount shown via wire transfer or ACH.
Contact us immediately. Delayed payment may result in order cancellation and re-listing of the vehicle.
Yes. We arrange delivery across the continental US. Delivery to Hawaii and Alaska may involve additional costs.
Yes. Visit us at 1234 Auto Blvd, Los Angeles, CA 90001. Call ahead to schedule: +1 (800) 555-AUTO.
Click "Register" and fill in your name, email, phone, and password. You can also add your shipping address to speed up future orders.
Go to My Dashboard → Settings. Update your name, phone, password, or shipping address and click Save.
Identity verification protects all parties involved in a vehicle transaction and is required by law in many states.
Driver's license, passport, or any government-issued photo ID.
1–2 business hours during Mon–Sat 9AM–7PM. You'll be notified once approved or if there's an issue.
All listings are reviewed before going live. We verify sellers and require identity verification for buyers. Digital agreements create a clear paper trail.
Yes. All data is encrypted in transit and at rest. We never sell your personal information to third parties.
Contact our support team Mon–Sat 9AM–5PM.